You can only cancel a prepaid order before it is dispatched. In case of prepaid order cancellations we will offer an immediate refund, the amount will be reflected in your bank account within 1-5 business days.
We don't offer any refunds once the product is delivered. We do offer exchanges in case you would like to swap for any other product or size exchange.
We go through a thorough quality check before shipping the product to ensure that you get what you paid for, although in case of a defect from our side, we will issue an exchange/replacement for your product.
There is a 150₹ charge for customer exchanges.